How Does Tag Functionality work in Setbots?

  • Tuesday, August 20, 2019
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How Does Tag Functionality work in Setbots?


In Setbots, Tag helps to segment your customers or subscribers based on their collected data. In simple, it is useful to group customers. You can always change the tags as per your needs.

Bulk Actions

You probably hate to do the same task several times. So, Bulk Action is in Setbots ready to help you to throw your hardship away while saving your time. Some of the Bulk Actions include Add Tag, Remove Tag, Subscribe to Sequence, and Unsubscribe from Sequence. You can perform any of the bulk action after selecting the preferred users.

But, the important thing for you to remember is that you can not restore your subscribers if you unsubscribe them from your bot. Until and unless you get the valid reason, we suggest that you be very careful when unsubscribing the audience from the bot.

The Tag Functionality work in various ways.

  1. Create Tags
    You can use the Tags in your Audience section or use the Customer's profile to create or add the tags. The number of customer’s contact determines the method for tagging. For instance, you can tag a few customers using their profiles. But, bulk action is always the better option when it comes to tag the large or selected group. 
  2. Delete Tags
    Remember, your audience for future broadcast depends upon the way you work with tags. Here you can also remove the tags that are unusable for you.

Uses of Tags 

You can either use tags to use valuable information as Analytics. Tags also help you to trigger the sequences for the defined user. Triggers are simply the events happening on your website application, for example, the system sending different messages to users. For a particular tag, you can set up a filter, as‌ ‌a‌ ‌rule, subscribe to a person in sequence messages.

Example in case of confusion

You have 500 subscribers on a specific "Interested" tag on Sunday. You Scheduled a Broadcast for the next week on the same day. But, next Sunday "Interested" tag subscribers increased from 500 to 1000. The good news is that you can send the Scheduled Broadcast to all the "Interested" tag subscribers without editing it.